Office Administrator, 2 Degrees, Auckland
2 min readPosition: Office Administrator
Reporting To: Contact Centre Manager
Function: Office Administration
Number of Direct Reports: None
Experience:
- Experience in all aspects of office administration.
Position Summary :
- Provide and outstanding level of administrative support for the Customer Operations Auckland based team and other site administrators and staff as may be required.
Key Responsibilities:
- Purchase Order maintenance entry and tracking.
- Assistance with HR administrative requirements for new employees, including taking photos, updating the master staff photo library, and issuing of photo ID and security tags.
- General administrative support tasks including but not limited to, documentation, stationery orders, hardware reconciliation, photocopying, binding, minutes and filing.
- Co-ordinate incoming, outgoing mail, couriers and parcels.
- Order lunches, refreshments, and other supplies as required.
- Supervise the kitchen and keeping consumables in good order.
- Data-entry into company database.
- General office, building and facilities maintenance, including liaising with contractors to the building and building management.
- Administrative support to the CC management team as and when required.
- Site specific HR administrative support, eg. updates to, and collation of induction booklets, and ad hoc co-ordination of job interviews/sending confirmation emails for volume-based hiring as may be required.
- Health & Safety Register monitoring, reporting and replenishing first aid kits and recording of site information as required.
- Administration of petty cash including reconciliation.
- Ad-hoc out of office jobs.
- CC Event Support co-ordinateand procure items for any CC based events. This includes obtaining all pricing for items, venues and distribution to agents. This includes:
- R&R
- Healthy Living initiatives
- Social Club co-ordination
- General CC events Stat holidays, special days etc.
Competencies Required:
- Polite and courteous
- Efficient knowledge of business and employee needs
- Ability to build and maintain effective working relationships at all levels
- Open and honest about issues, _ehaviour and performance
- Proficient in Microsoft Office suite of applications
- Customer Focused
- Practical with a common sense can-do’ attitude
Experience Required:
- Experience in reception and office administration essential
- Some exposure to PA roles and responsibilities would be advantageous
- Proficient in MS Outlook, Word and Excel
- Familiarity with booking/co-ordination of travel arrangements
- Minimum typing speed 55-65wpm
Personal Attributes:
- Self-starter
- Organizational ability and an eye for detail
- Proven ability to multi-task
- Flexible and adaptable in nature
- People person
- Team player