Office Administrator, 2 Degrees, Auckland

Position: Office Administrator
Reporting To: Contact Centre Manager
Function:� Office Administration
Number of Direct Reports: None

Experience:

• Experience in all aspects of office administration.

Position Summary :

• Provide and outstanding level of administrative support for the Customer Operations Auckland based team and other site administrators and staff as may be required.

Key Responsibilities:�

• Purchase Order maintenance � entry and tracking.
• Assistance with HR administrative requirements for new employees, including taking photos, updating the master staff photo library, and issuing of photo ID and security tags.
• General administrative support tasks including but not limited to, documentation, stationery orders, hardware reconciliation, photocopying, binding, minutes and filing.
• Co-ordinate incoming, outgoing mail, couriers and parcels.
• Order lunches, refreshments, and other supplies as required.
• Supervise the kitchen and keeping consumables in good order.
• Data-entry into company database.
• General office, building and facilities maintenance, including liaising with contractors to the building and building management.
• Administrative support to the CC management team as and when required.
• Site specific HR administrative support, eg. updates to, and collation of induction booklets, and ad hoc co-ordination of job interviews/sending confirmation emails for volume-based hiring as may be required.
• Health & Safety Register � monitoring, reporting and replenishing first aid kits and recording of site information as required.
• Administration of petty cash including reconciliation.
• Ad-hoc out of office jobs.
• CC Event Support � co-ordinate�and procure items for any CC based events. This includes obtaining all pricing for items, venues and distribution to agents. This includes:
• R&R
• Healthy Living initiatives
• Social Club co-ordination
• General CC events � Stat holidays, special days etc.

Competencies Required:��

• Polite and courteous
• Efficient knowledge of business and employee needs
• Ability to build and maintain effective working relationships at all levels
• Open and honest about issues, _ehaviour and performance
• Proficient in Microsoft Office suite of applications
• Customer Focused
• Practical with a common sense �can-do’ attitude

Experience Required:�

• Experience in reception and office administration essential
• Some exposure to PA roles and responsibilities would be advantageous
• Proficient in MS Outlook, Word and Excel
• Familiarity with booking/co-ordination of travel arrangements
• Minimum typing speed 55-65wpm

Personal Attributes:

• Self-starter
• Organizational ability and an eye for detail
• Proven ability to multi-task
• Flexible and adaptable in nature
• People person
• Team player