Apr 12, 2021


Maori News & Indigenous Views

Whanau Ora Revolutionises West Auckland

2 min read

A one-stop frontline Whanau Ora hub integrating health, social, justice and education services has been launched by Te Whanau o Waipareira Trust in West Auckland.

The Whanau House a four-storey complex in the central business district of Henderson is the home of the trusts new-look workforce: kaimahi (service workers), kaiarahi (navigators) and kaiwhakahaere (leaders).

As a specialist Whanau Ora provider, Waipareira is offering families wrap-around services tailored to their needs.

Akaiarahi, or navigator, will work with wh?nau to identify the aspirations and outcomes they seek, develop an outcomes focussed plan to achieve them and then broker their access to a range of services available both internally and externally in the wider community.

Waipareira chief executive, John Tamihere, says the design of the Wh?nau House from the contextual stage, architectural footprint, construction, design and dcor is a credit to all who worked on the development.

The centre has five levels where families canaccess more than 70 services. These include primary health care in the GP clinic, dental and pharmacy as well as a range of secondary services offered by the Waitemata District Health Board which is locating specialists services closer to whanau and the West Auckland community.

Families are already applauding the links with some ACC services through the WINZ Community Hub, reporting that access is better and faster by having the information all in one place.

The Whanau House will also be the corporate offices of the Waitemata PHO West Locality and the National Urban Maori Authority known as NUMA.

NUMA is the parent body for the Wh?nau Ora provider collective that includes Waipareira, Manukau Urban Maori Authority in South Auckland, Te Runanga o Kirikiriroa in Hamilton with approved affiliate Te Kohao Health, and Te Roopu Awhina ki Porirua in Wellington which is in in development.

Currently, 25 provider collectives involving 158 health and social service providers nationwide are beginning to work collaboratively to deliver the innovative approach to engage families.

Whanau Ora enables the urban Maori authorities to deliver services that are whanau-directed and whanau-centred, explains Mr Tamihere.

We are moving beyond the traditional service provider structures towards a more inward focus on organisational mastery, inspiring innovation and creativity and ultimately placing the whanau at the heart of our core activities and initiatives.

The Whanau House is located at 6-8 Pioneer Street in Henderson. Several hundred people have already attended Open House evenings with the next scheduled for tonight – June 7 at 6.00 PM.

For more information, phone 0800 WAI WHANAU or visit the website: www.waipareira.com. For more information about NUMA, go to www.numa.org.nz, or for Wh?nau Ora, go to http://www.tpk.govt.nz/en/in-focus/whanau-ora/.

For more information including images and interviews, contact Kelly Pohatu, Communications, Te Wh?nau o Waipareira Trust, on phone 09 836 6683 begin_of_the_skype_highlighting 09 836 6683 end_of_the_skype_highlighting; mobile 021 332 374 begin_of_the_skype_highlighting 021 332 374 end_of_the_skype_highlighting; or email [email protected].

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